Simple, Transparent Pricing for Your LLC's Compliance

1. Introduction

This Privacy Policy describes how Fast Track Filing ("we," "us," or "our") collects, uses, and shares your personal information when you use our LLC formation services, website, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services:

Information You Provide Directly:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, business address, EIN/Tax ID, formation documents
• Payment Information: Credit card details, billing address (processed securely by third-party processors)
• Account Information: Username, password, security questions
• Communications: Emails, chat transcripts, customer service inquiries
• Documentation: Scanned IDs, business licenses, formation documents

Information Collected Automatically:

• Usage Data: IP address, browser type, device information, pages visited
• Cookies & Tracking: See our Cookies section for details
• Location Data: General location based on IP address
• Log Files: Date/time stamps, clickstream data, referring/exit pages

Information from Third Parties:

• Business Partners: Information from our registered agent partners
• Public Records: State business filings and registrations
• Service Providers: Payment processors, fraud detection services
• Social Media: If you connect through social platforms

3. How We Use Your Information

Purpose	Examples
Service Delivery	Forming your LLC, filing documents with state agencies, providing registered agent services
Communication	Sending service updates, compliance reminders, responding to inquiries
Payment Processing	Processing transactions, sending invoices, managing billing
Legal Compliance	Meeting regulatory requirements, responding to legal requests
Service Improvement	Analyzing usage patterns, enhancing website functionality
Marketing	Sending promotional materials (with your consent), analyzing campaign effectiveness
Security	Detecting and preventing fraud, protecting against unauthorized access

4. Information Sharing & Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• With Service Providers: Third parties who help us operate our business (payment processors, hosting providers, analytics)
• For Legal Compliance: When required by law, court order, or government request
• With State Agencies: To file your LLC formation documents as required by law
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information
• To Protect Rights: To enforce our terms, protect our rights, property, or safety

5. Data Security

Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Employee training on data protection
• Regular backups and disaster recovery plans

Limitation: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights & Choices

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request transfer of your data to another service
• Restrict Processing: Request restriction of how we process your data
• Object: Object to certain types of processing

To exercise these rights, please contact us using the information in the Contact Us section.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Type	Purpose	Examples
Essential	Required for site functionality	Session cookies, authentication
Performance	Analyze site usage	Google Analytics, heat maps
Functional	Remember preferences	Language settings, font size
Advertising	Targeted marketing	Retargeting pixels, social media tags

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

8. Third-Party Services

Our Services may contain links to or integrate with third-party services:

• Payment Processors: Stripe, PayPal, Square
• Analytics: Google Analytics, Hotjar
• Marketing: Mailchimp, HubSpot
• Hosting: AWS, Google Cloud
• State Agencies: Secretary of State offices

These third parties have their own privacy policies. We encourage you to review them.

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information collected from you
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights
• Right to correct inaccurate personal information
• Right to limit use of sensitive personal information

To exercise these rights, California residents may contact us or call our toll-free number: (888) 286-9572.

11. International Users

Our Services are operated in the United States. If you are located outside the U.S., please be aware that your information will be transferred to, stored, and processed in the U.S.

GDPR: For users in the European Economic Area (EEA), UK, or Switzerland, we process personal data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include:

• Performance of a contract (providing our services)
• Legitimate interests (business operations, security)
• Legal obligations (compliance with laws)
• Consent (where required by law)

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)
• Posting a notice on our website

We encourage you to review this policy periodically for any changes.

13. Contact Us